Module 13 Activity

Question 1 of 5

When might informal resolution be appropriate?

This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.

Question 2 of 5

What are the seven steps in a formal complaint procedure?

This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.

Question 3 of 5

What principles must guide harassment investigations?

This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.

Question 4 of 5

What is the timeframe for referring a dispute to the CCMA?

This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.

Question 5 of 5

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